NEW ONLINE SECURITY
Please read this
page and follow the links at the bottom for information:
On August 8, 2001, the Federal
Government issued a guidance entitled Authentication in an
Electronic Banking Environment (2001 Guidance). The 2001
Guidance focused on risk management controls necessary to
authenticate the identity of retail and commercial customers
accessing Internet-based financial services. Since 2001, there
have been significant legal and technological changes with
respect to the protection of customer information; increasing
incidents of fraud, including identity theft; and the
introduction of improved authentication technologies.
The agencies consider single-factor authentication, as the only
control mechanism, to be inadequate for high-risk transactions
involving access to customer information or the movement of
funds to other parties. Financial institutions offering
Internet-based products and services to their customers should
use effective methods to authenticate the identity of customers
using those products and services. The authentication techniques
employed by the financial institution should be appropriate to
the risks associated with those products and services. Account
fraud and identity theft are frequently the result of
single-factor (e.g., ID/password) authentication exploitation.
Where risk assessments indicate that the use of single-factor
authentication is inadequate, financial institutions should
implement multifactor authentication, layered security, or other
controls reasonably calculated to mitigate those risks.
In response to this guidance, starting December 18th, new
Multi-Factor Authentication (or MFA) security features will be
implemented to help protect you during Internet banking
sessions. Enrollment for this additional security is automatic.
The first time you log on to an Internet session after December
19th, you will be required to provide some information for
enrollment. The following steps should assist you in your first
log on, subsequent access and using public or unknown computers.
Enrollment
| Log In |
Log on from an unknown computer
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